Americas Best Value Inn

I booked a room and didn't get there until 9:00 pm. The next morning I reserved again.

Same room type before check out at 11:00. I was told I

Had to leave and check back in at 3:00 or pay $25.00 for electric. I refused to

Leave telling them I want my money back. They said it was non-refundable.

They called the law and I had to leave. I booked through booking.com and the cop said the hotel sent back the money. I have not received it back hours later and I do not

Have the money to book another room until I get that back. I'm homeless without money and a place to stay.

I've never had a hotel do this to me before. Horrible ignorant management! I wouldn't stay at this place again if it was free! They are not clean rooms either.

Very outdated! Go to another cheap hotel, don't stay here!

Me and my son were returning to go to town to get few items I had two rooms next to each other one room for my son and his sitter and one for me and my husband. As we return back I want to push me screaming tell me she was calling 911 because I've had four visitors I said I have had my husband stop by he works lots of hours and the door dash guy dripping off lunch my son as and my sitter she shoved me toward my rooms told me I was lying that I had lots people in my room demanded I open my doors I did as I said no one in my room and only the sitter in my sons room I was so embarrassed and humiliated it runs the best friendship we packed up and headed home I would like my money back this is ridiculous who is she to judge us we did nothing wrong we simply try to get settled into our room and get some dinner so we could rest after a long trip I did not recommend this place to anybody stop it off out of that morning they just busted in the housekeepers busted in the room without knocking or anything we had them paid our room and my son was naked trying to get dressed he was very embarrassed I fight they are just targeting us because we have a handicap child and I am very upset n

I prepaid for a king-size room and a jetted tub, but did not receive them because an extremely rude, young, blonde attendant gave my room away due to overbooking. She refused to refund my money and also refused to give me the corporate number.

I checked in at 3 pm and was not a minute late. During the entire check-in process, I observed at least three different people, apparently on *** in the lobby, as well as a black male with a joint in his hand. The parking lot was basically a residence for homeless individuals living out of their red truck, and there were very sketchy people walking in and out of the lobby. There were also sketchy individuals peeking into my car.

I will not return to this brand. I merely wanted a place to stay and relax while in town on business.

Took a shower first thing upon getting into my suite. Seen the first roach in the bathroom when I was about to get in the shower.

I went ahead and took my shower after taking a few pictures of other bugs I found in the bathroom and killed. My tub wouldn't drain the water out fast enough as I took a shower and came all the way up to almost the overflow valve had to turn the water pressure weigh down so drain out and then I was able to wash my legs and feet before turning off water. Contact the guy at the front desk from my room phone about the problem with the bugs and the tub he came to my room and had a bottle of pesticide with the sprayer and a box of roach tablets and recommendations on where to place them and to spray any bugs that I see. Absolutely ridiculous!

I've contacted corporate customer service for compliance three times now maybe four and have only been told that they would get back a hold of me and the last time that the hotel would be getting back a hold of me soon none of this has happened nobody has asked me to send the pictures in an email for proof I don't think they care I want my money back or a credit preferably not at the same damn Hotel that would be awkward and I'm not trusting that I wouldn't have a repeat incident regardless. Oh and the emails did I get back from corporate you can't respond to so so I have to create a new complaint and retype out the same issue just to get in touch with the owners of the hotel I wasted time on the first complaint I Google searched the 800 number for the hotel and talk to some red line company I guess it was and I'm going to probably guess that that went nowhere even though I was told it would so I just keep getting nowhere with the issue and pretty sure it was a $75 of wasted money. I hadn't got to sleep in the bed in over 3 months the last time being when I was stuck in the hospital for 6 days but the kidney infection and blood poisoning so it would have been really nice to have a good day in my own room with a bathroom in bed and not feel bugs crawling on me and *** I didn't have a choice to go anywhere else. I was blessed to be housed in a room for a night from a gift somebody else gave me so I'm still grateful to be able to not be out in the heat and the sad part is is the hotel knows this.

Probably why I won't get anything resolved with this. Don't stay at this place people I waited long enough for them to handle this professionally before writing this review but people need to know what to expect.

Sorry for any typing errors I'm talk to texting because I'm tired of typing out this problem over and over again so understand that I'm not illiterate I just don't care to fix typos right now. Also I just tried posting the pictures to this review and it kept giving me an error message and won't upload the photo I'm not going to jack with it anymore.