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We were evacuated for Hurricane Laura by mandatory order and we booked our stay at America's Best Value Inn Somerville, Texas. We only stayed one night and was given the all clear around 2 the next day to go home.

We checked out knowing we had to pay for that day. Not a problem The problem is when they charged me for the room and a $99.50 late check out fee in addition to paying for the nights room fee. So, basically they charged me an early check out fee since I wasn't suppose to check out until 11:00 the next day. I have fought with the hotel and they finally admitted the fault and agreed to refund my money.

They never did.

I filed a dispute with AE and as of today 9/27/20 the hotel refunded me $29.50 of the owed money. SOOOO watch your bill.

User's recommendation: DON'T STAY THERE.

Monetary Loss: $100.

Preferred solution: Full refund.

Americas Best Value Inn Cons: Overpriced dump, Customer service and feeling welcomed at hotel as a guest.

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