Americas Best Value Inn Phone Numbers and Emails

Toll-Free Number:

  • (800) 733-5466
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Customer Service:

  • (410) 485-7900
    Baltimore, MD, USA
  • (303) 371-5640
    Denver, CO, USA
  • (970) 339-2492
    Evans, CO, USA
  • (972) 226-7621
    Garland, TX, USA
  • (409) 986-9777
    La Marque, TX, USA
  • (478) 452-9290
    Milledgeville, GA, USA
  • (408) 946-8383
    Milpitas, CA, USA
  • (510) 444-4949
    Oakland, CA, USA
  • (562) 368-1243
    Pico Rivera, CA, USA
  • (707) 448-6482
    Vacaville, CA, USA

Americas Best Value Inn Emails:

Legal
Sales/ Reservations
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Contact Information

Americas Best Value Inn Website:

Americas Best Value Inn Help Center:

Corporate Office Address:

RLH Corporation
1550 Market St. #500
Denver, Colorado 80202
United States

Fax:

+1 (805) 557-7303

Americas Best Value Inn Customer Service Reviews

1.3 / 5
Bad
Roderick B Cnl
Problems staying motel

The people working there terrible people skills rude racist and wasn't at desk for hours at a time bad customer service .

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Guest-5190724
Complaint and refund

Room was disgusting
Was not even allowed to ask for Xtra towels, soap etc etc or any Hotel provided materials in general
Room was Full of ants and loaded with gnats/fruit fly type insects flying around
Room had *** roaches crawling everywhere too
Mold was growing in coffee pot
Dog *** on floor of room and dig *** under the bed too
Owner refused to change are Room or give us a refund
Board of health needs to be involved
Place needs to be condemned

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Karissa J Cgu
Air conditioner not working

I contacted the front office to let them know my air conditioner is not working it is 112 outside I am 8 months pregnant is very freaking hot they will not move rooms they won't fix the AC they won't refund my money they won't do nothing who do I need to talk to this is ridiculous I need some help and can't find a number for a customer service

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Angelina G Bbl
Harassment & Nonrefund
stars-rating stars-rating stars-rating stars-rating stars-rating
1.1

I paid for a week stay last Sunday or Monday ? Beginning of July.

I & my service dog have stayed a week before they up charged $200 more for the Faster Horses concert . I went to renew my room 41, freezer I had to unplug to unthaw because the door wouldnt shut. There were flys & gnats in the room. Funky strong odor.

Trash under the beds ,wrappers, old food, crumbs . That was MINIMAL as I would find out later . Upon renewing my room it was already sold so I had to be moved into a different room. 206.

I was told it would be cleaned prior to moving in. I was told it was a one bed room. It was a two bed kitchenette. The room was absolutely filthy!!!

Condom wrappers , used condoms , food debris , cereal , bugs ants and cockroaches, flys , gnats , spiders . The floor wasnt vacuumed or swept , the title was sticky , the laminated wood looked caked with dried liquid substance. The mold in the bathroom along the trim , rim of the toilet, the bath tub. Awful Oder.

Black & green residue everywhere. The tub in 411 did not drain properly at all but it looked maybe half way decent more than room 206 . The room 206 had a worse smell. I paid $600 NONREFUNDABLE for this poor quality room.

The staff was aggressively rude. The young man called me a stupid B* for complaining about the condition of the room. He refused me my refund. He refused to call his manager .

I called the cops who could only talk to them not force them to give me my money back. Once the manager came onto property she did not bother to talk to me herself . She offered no apology or issued no repercussions to her awful front desk man. She asked to see paperwork on my service animal & if I declined which I have the right to do.

As she is a registered service animal, I would have to pay a pet fee or leave. My service dog has an ID card. By Federal law I am NOT obligated to show any proof to anyone that she is a service animal. She said I couldnt have my pit bull on premises.

I corrected her . My dog is a purebred AKC recognized American Staffordshire terrier . The woman insists that now also terriers are banned from their property & that I had to pay a pet fee. I corrected her again, I do NOT ever pay for my service animal .

Not on a plane, train, subway, ferry, taxi , not to stay in any hotel & she may go everywhere I go as she is trained by me for me & my medical conditions. The lady then insisted that I pay a pet fee for my service dogs pups . She was pregnant & gave birth earlier than expected . I was to pay $350 for the puppies who cannot see, barley move , nurse & sleep all day In the containment of a kiddie pool I blew up & had my own blankets in.

$50 per pup. 7 pups, I sent my roommate to negotiate with this hardheaded woman . Who told my roommate that I was not allowed in her office ?? I was verbally attacked by her employee earlier this same morning in which I called the police.

I am to leave without my $600 .. $500. Cash . $100 on debit card .

Or remove my puppies .my service dog now may stay but her 8 day old puppies who cannot be left unsupervised for longer than an hour or separated from their mother have to go or she will kick us out & still Not given my money back. The room is dirty looking from the outside to the inside . The cockroaches keep coming out of the cracks & crevices of this run down room. All other hotels are booked out due to this 3 day country concert .

I work in Jackson I do not live in Jackson. Hence why I got a room . But now I regret it terribly . I am an Army Veteran & this is how I am treated .

The manager called the police on me & lied to them telling them that I was belligerent & disrespectful & I never was. They can run the cameras back . I asked several times for my money back. I was cursed at, yelled at, the young man about 63 I am 52 , I was told I should not have signed the paper I was given to sign upon check in .

The lady was kinder to my roommate who is of a more fair complexion than I , she is white & black but you cant tell shes mixed with black. Me, however , I am black , Mexican, Indian & Korean . I am light brown skin . I also have many visible tattoos .

. I have never been looked at with so much disgust or treated such a way . I made a complaint to customer service representative who escalated this matter to corporate *** I will have to wait 7 business days to hear back. If I am not refunded my money, apologized to, & that young man terminated I will have a lawyer ESCALATE this matter .

I have never been so disappointed, disrespected or felt more disgusted in my years !!!

The negative reviews online hold true for this Jackson location unfortunately. The outside

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How Good is Americas Best Value Inn's Customer Service?

WILLIAM B Nkx
WILLIAM B Nkx
Feels Disappointed | Dec 05, 2023

*** poor

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WILLIAM B Nkx
WILLIAM B Nkx
Feels Disappointed | Dec 04, 2023

They really couldn't give me a solution to the issue

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Roderick B Cnl
Roderick B Cnl
Feels Disappointed | Nov 09, 2023

I want my money back

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Annalea Mha
Annalea Mha
Feels Disappointed | Aug 26, 2023

They said someone would be calling me. Still waiting on a call. This issue has not been resolved. Beyond pissed now. Worst experience ever.

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Brevyn Bev
Brevyn Bev
Feels Satisfied | Aug 20, 2023

I Love everything about the Room. Unfortunately before check out. It wasn't any WATER.....I COULDN'T WASH MY BODY OR BRUSH MY TEETH. I asked for bill to be discounted, but to no avail. I would use them again...I understand about mishaps, but I feel like I should have been Compensated something!!!!!

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Takiyah Eoe
Takiyah Eoe
Feels Disappointed | Aug 15, 2023

I didn’t get any help at all. The hotel would not give me a refund on a terrible hotel that was the worst condition I’ve ever experienced in any hotel. Can I get some help with this matter asap please

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Summary of Americas Best Value Inn Customer Service Calls

1.6K TOTAL
CALLS
02:04 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Americas Best Value Inn?

Refund Question:

  • “Trying to get my refund vack”
  • “Complaint and refund”
  • “Refund horrible experience”

Staff Question:

  • “Complaint service”
  • “Rude staff”
  • “Bed bugs I'm bit bad. Been waiting 5 hours for manager”

Payments and Charges Question:

  • “They arent giving us our room after we paid nor our 100 deposit”
  • “Overcharge for a week 420.00 for 7 days my email say 487.00”
  • “After 8 Days of waiting to get back my deposit they have told me that they didn't take any deposit in the month of December. Now I have receipts and screenshots of all the evidence that provides the truth about my money being taken”

Product/ Service Question:

  • “Air conditioner not working”
  • “Connect ps5”
  • “Your clewiston business is not fair to people I don't understand how one person gets paid and the other person doesn't he is writing out one person check and have little kids their starting school and I have been working three weeks straight n when”

Request for Information Question:

  • “Confirmation of no reservation”
  • “Requesting my discount”
  • “We did a 3 day special for 210$ and the office is saying we have to check out in 2 days”

Activation/ Cancellation Question:

  • “Cancel 28 and get reimbersed”
  • “Canceling”
  • “Cancellation”

Shipping and Delivery Question:

  • “Didnt get my 100 deposit back”
  • “Didnt get my refund”
  • “To get the problem taken care of but that's to late for fixing it cause they told me to leave they won't rent to me anymore”

Return/ Replace Question:

  • “Made a wrong reservation”
  • “No return of deposit”
  • “Change my date on a booking room”

Cards Question:

  • “Hotel closed for a month for remodeling after I had already paid for a week and was told it will be several days before my money is put back on my card and now I have no place to stay and have no money”
  • “Looking to see if you card any clubs”
  • “Verify credit card policy”

Account Question:

  • “Let go hold on account”
  • “Forgotten items”

Website/ Application Question:

  • “Website wont let me cancel my reservation”
  • “The website states that there will be breakfast served and there suppose to have bag breakfast and doesn't”

Employment Question:

  • “My paycheck”

Other Question:

  • “Major complaints”
  • “To file a serious complaint”
  • “Management”

About

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Summary

Americas Best Value Inn is a hotel chain. The company headquarters is based in Coral Springs, Florida, USA. It is a subsidiary of Vantage Hospitality Group, Inc. Americas Best Value Inn offers hotels across the United States. The reservation can be done online. There are discounts and special offers. It is possible to find business and groups travel solutions. The company provides the Vantage Hotels application for Android and Apple operating systems. It also offers an affiliate program for website owners. Reservation cancellation may require a penalty. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

Americas Best Value Inn reviews and complaints

Americas Best Value Inn is ranked 433 out of 1983 in Hotels and Resorts category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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